Optimising IT networks & accelerating technology transformation


Our customers range from FTSE level businesses through to SMBs. They all have one thing in common, a need to reduce operating and administrative support costs placed on their IT networks. Our innovative approach makes this a reality by extending the life of their existing networking technology and simplifying administration time and associated costs.


London Stock Exchange (LSE)
LSE is a stock exchange located in the City of London, England. As of April 2018, LSE had a market capitalisation of US$4.59 trillion. It was founded in 1571, making it one of the oldest global exchanges.

LSE have a complex technology mix in a high-visibility, high-risk environment. Connectivity issues can cause the loss of millions of pounds of transactions. Some of the LSE’s platforms had gone end-of-sale from the vendor, and they were struggling to find the right solutions, while avoiding the risks of buying from untrusted sources.

Cistor was engaged, supported by Cisco, to find solutions to their challenges, Cistor quickly built a process enabling rapid deployment of a wide range of hardware and software products and support services. The end-of-sale issue was resolved by a solution based on Cisco Refresh, where Cistor was able to extend the life of the LSE’s platforms for up to five years.

During our long-term relationship, Cistor has delivered hundreds of current and end-of-sale solutions on time and in budget for LSE.


BNP Paribas
BNP Paribas is a French international banking group. It is the world’s 8th largest bank by total assets, and currently operates in 77 countries.

BNP Paribas were in the process of upgrading all of their core infrastructure to 10GB performance due to their end-user demands. Changes were needed quickly and, during the project, there was a shortage of equipment, and BNP Paribas approached Cistor to deliver.

From request to installation, Cistor delivered inside seven working days to ensure the project was completed on time.


Cable&Wireless Plc
Cable&Wireless’s history traces back to the 1860’s. Ultimately, it was the company that laid the first undersea cables to the USA, and then those enabling the first telegraph service in India. It is now part of the Vodafone group.

Cable&Wireless were trying to trial a new SMS messaging system called Storm. Fixed infrastructure investment budgets were tight. Cistor introduced Cisco Refresh and enabled the company to reduce costs by 20%, enabling the project’s business case to be signed off.


Ministry of Defence
The Ministry of Defence (MoD) is the British government department responsible for implementing the defence policy set by HM Government and is the headquarters of the British Armed Forces.Cisco approached Cistor for assistance to help the MoD.The Queen Elizabeth Aircraft Carrier was ready to launch, but required further equipment to support the multiple networks setup onboard. Cisco had attempted to fulfil the requirement directly but had been unable.Cistor provided a unique solution upgrading and extending the life of the networks until the Aircraft Carrier refit planned for in 2020. Thanks to Cistor the Aircraft Carrier was able to start sea trials on time, and to become battle ready.

Daiwa Capital Markets

Daiwa Capital Markets Europe Limited is the wholly owned investment banking subsidiary of Daiwa Securities Group Inc. This award winning investment bank, with offices throughout Europe and the Middle East, maintains strong ties with its Asian roots and in 2014 the firm celebrated 50 years in London. Daiwa were facing challenges in migrating and consolidating data centre technologies and consulted with Cistor to ensure a smooth migration, avoiding costly fork-lift upgrades. Download the case study here.

“Having a stable network is an essential building block to providing the core infrastructure for the bank’s trading activities. Any disruption or downtime has a very real impact on the business, so changes to the environment are not undertaken lightly. Cistor helped with not one, but two significant changes. The first being the replacement of core switch infrastructure to the latest generation of Cisco hardware, and the second being an upgrade across multiple sites to increase bandwidth.

Both of these projects were meticulously planned and executed without incident, and as the head of Infrastructure I couldn’t have wished for a better outcome.”
Craig Brims, Executive Director, Technology Division.


Colt provides world class network, voice and data centre services to businesses of all sizes around the world.

Historically, Colt purchased Cisco equipment from multiple market sources. Forecasting was complex and at times they were unable to wait the 4-6 weeks for authorised product to arrive.

Cistor worked with Cisco to build an advanced logistics model to enable Colt to deliver the majority of their equipment within 3 working days, and commercial solutions that made them much more competitive.

Cistor provides an inventory management service for Colt Technology Services, delivering cost effective solutions and providing assurance of compliant, vendor certified equipment and software.


Vodafone is a key multi territory Mobile and Telecommunications integrator and are a key provider for Apple.

When Apple needed to expand their in-life contact centre they soon realised that the required infrastructure was end of life.

Vodafone expanded their infrastructure using Cisco Authorised Refresh infrastructure, specified, built and provided by Cistor.

Ipswich Hospital

Ipswich Hospital is a large district general hospital in Suffolk, providing a wide range of services to a catchment area of approximately 360,000 people.

Decreasing budgets for IT procurement were making it all more difficult to fulfil the years’ project requirements. The Cisco Refresh program with Cistor has allowed the Trust to procure a wide variety of products at a significant saving whilst remaining fully backed off by Cisco giving the customer full peace of mind.

Wrightington, Wigan and Leigh

Pressure on decreasing IT budgets added increased pressure on the IT team to decrease hardware expenditure. Additionally, the Trust had a requirement to extend the life of existing infrastructure.

Cistor introduced the Cisco Refresh program to allow them to decrease hardware expenditure and provide access to end of sale hardware to expand capacity of some existing infrastructure. The Trust took further advantage of the CistorAdvanceTM repair services for in life equipment.


Chubb is a US $13Bn+ insurance company (recently acquired by ACE Insurance) serving customers through their 120 offices in 54 countries around the world.

Cistor works with Chubb to identify opportunities across their business to deploy Cisco Refresh equipment and deliver cost savings.

We have been able to engage with Chubb offices in multiple countries in the Region and offer a range of Cisco Refresh products from simple transceivers, edge routers and switches through to ASR Services Aggregation Routers.


Quintiles is a Fortune 500 company and the world’s largest provider of biopharmaceutical development and commercial outsourcing service.

They were expanding their European networking capability and needed to work with a partner who could deliver regionally, at pace and was commercially attractive.

Cistor built a dedicated team with Cisco to deliver unified communications and switching solutions across Europe and now into Asia, from our regional hubs in Singapore and Hong Kong.


Canon are a $30 billion global company which develops manufactures and markets a growing range of copying machines, printers, cameras and industrial equipment.

Cistor introduced Canon to a solution that would help them control IT & network costs, whilst at the same time contribute to their commitment to the environment. This was achieved by sourcing a combination of new and remanufactured certified equipment from Cistor.

Cistor’s direct relationship with Cisco ensured that equipment was sourced and delivered to exacting quality standards, with no added risk to Canon’s IT delivery to the business.

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