COVID-19 update

We’ve collected key information regarding where Cistor stands amid the current concerns around coronavirus. This page will be updated in real-time, so please check back for up-to-date news on our current situation, our current actions and the backup plans we have in place.

Our current situation

With regards to our own situation here at Cistor, as of Updated 20.03.2020 we’re grateful to report:

• Recent events have had NO IMPACT on our capacity to operate the business.
• We’re well-stocked with Cisco stock and Cisco Refresh that we need to fulfil customer orders.
• Our team are available to you via the same communication channels.
• We’ve experienced NO MEDICAL DIAGNOSIS of COVID-19 among our workforce.

 

Our on-going measures

We’re doing everything to abide by advice from the government and the World Health Organisation. These measures include:

• We’ve asked our team to work from home and to work in a buddy system. Should any member of our team become unable to work, this gives our customers seamless cover via the buddy.
• Cancelling non-essential meetings and travel in favour of remote working solutions such as Webex & Teams.
• Placing hand sanitation stations around the business.
• We have temporarily closed our London office
• Our HQ and warehousing facility remains operational with new protective working practices.
• Minimising contact between colleagues.
• Implementing a heightened cleaning regime across all our sites in addition to our customary high standards of hygiene.

 

Our contingency planning

Cistor is part of a larger supply chain for Cisco technology. Whilst we continue to currently operate on a “business as usual” basis should the supply chain situation change within the vendors we will look at all global stockholding facilities available to us, & ensure we keep our customers regularly updated on each delivery schedule.