Cistor Ltd Privacy Statement Last updated: 14 March 2018

The purpose of this privacy statement is to explain, as transparently as possible, how Cistor LTD use, disclose and secure the information we collect via our Services. We pride ourselves on providing excellent service but, in order to do that, we need to be able to transfer names and contact information about our customers globally. This allows us to identify callers to our teams easily so that we can provide the round-the-clock, 24/7/365 service that our customers have come to expect. 

Cookies policy

Website

When you are browsing our website, we may collect technical information such as your clickstream information and log files automatically.

Marketing

We may also send you marketing emails to you from time to time via Mailchimp unless you have opted out. Out of respect for your privacy, you may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails, or you can contact us here.

Passive collection

Like most websites, we gather certain information automatically. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g. HTML pages, graphics, etc), operating systems, date/time stamp and/or clickstream data to analyse trends in the aggregate and administer the site. 

Sensitive personal data

We neither require nor ask for sensitive personal data such as medical information, race/ethnicity, political opinions or sexuality.

Sharing with third parties

Except where expressly permistted by our service agreement with you, we will never provide confidential material stored within Cistor to any third party. Furthermore, we will never sell your personal contact information to third parties for any reason.

User data supplementation

We may receive information about you from other sources, including publicly available databases or third parties from which we have purchased data and combine this data with information we may or may not have of you already. This helps us to update, expand and analyseour records, identify new customers and provide products and services that may be of interest to you.

Links to other sites

Cistor is not responsible for the privacy practices or the content of any sites to which our website may provide links.

Social Media Widgets

Our website includes Social Media features, such as Twitter and LinkedIn the run on our website. These features may collect your internet protocol address, which page you are visiting on our website and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy statement of the company providing it.

Customer testimonials/comments/reviews

We post customer testimonial/comments/reviews on our website which may contain personal information. We do obtain the customer’s written consent before posting the testimonial. If you post a comment or other content to a public area of our website, that comment may be viewed by other users as well as visitors to our website and we cannot prevent that content from being used in a manner that violates this privacy statement.

 

Revisions to this statement

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by emailor by mean of a notice on this website before the change becomes effective. We encourage you to review this page periodically for the latest information about our privacy practices.

Contact us

If you have any questions about this privacy statement, the practices of this website or your dealings with this website, please contact us via email or write to us at Compliance Department, Cistor LTD, Unit 7, Glen Court, Canada Road, Byfleet KT14 7JL.

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