Cisco Refresh : Good for business and good for our planet

IT teams can play a more active role in their companies’ green initiatives by considering Cisco Refresh. Aside from costing less, when you choose Cisco Refresh, you are directly supporting the circular economy. The repair, remanufacturing and reuse of Cisco equipment is an important part of this regenerative system and results in a reduction of resource inputs, waste, emissions, and energy leakage.

Cisco Refresh products are ideal as a standalone solution when specific parts and quantities are needed; however, the value of Cisco Refresh is even greater when blended in a solution with new Cisco equipment.

Remanufactured, not refurbished

Cisco Refresh products are made by the Original Equipment Manufacturer (OEM) and produced to the same standards as new. From initial inspection and testing to cleaning and packing, only Cisco can truly remanufacture to the same level as new.

Over 6,500 active and end-of-sale products

Inventory includes products from all technology areas, including switching, routing, wireless, IP telephony, security, and other advanced technologies.

Why should I consider Cisco Refresh?

Constrained budget

When budget is limited, Cisco Refresh provides maximum flexibility to procure the technology you need. With prices from 65% off original equipment prices, Cisco Refresh products provide a cost-effective solution.

Peace of mind

All Cisco Refresh units are shipped with a valid software license and come with the same full Cisco warranty as the equivalent new equipment. This includes limited lifetime warranties where applicable. Cisco Refresh products also carry the same Cisco SMARTnet support options as the equivalent new product.

Extend network life

Access an inventory of older and end-of-sale Cisco Refresh models to maintain existing installed network configurations.


Cisco Refresh products have been remanufactured and tested to the same stringent levels as new.

Integrate with next-generation products

Cisco Refresh products can be combined with new Cisco products as part of a larger solution to reduce overall costs and meet even the most challenging procurement requirements.


Cisco Refresh products are sourced from Cisco’s reverse logistics. The rigorous and proprietary remanufacture process ensures that you get genuine Cisco products, certified by Cisco.


Cisco Refresh is the perfect Tech Hack to help you get more from your infrastructure budget. Download our Infographic to see 4 Tech Hacks that your business can easily benefit from.

Compare Cisco Refresh

New Cisco products versus Cisco Refresh products

Feature New Cisco Products Cisco Refresh Products
Quality Tested and certified by Cisco. Same as new.
Software License Cisco IOS software license included. Same as new.
Warranty and Support Varies – limited lifetime warranty on some products. Support provided through Cisco Technical Assistance Center. Same as new.
Cost Varies 15% cheaper

Uncertified used Cisco products versus Cisco Refresh products

Feature Uncertified used Cisco products Cisco Refresh Products
Availability and supply Risk of grey market products, illegal and insecure. Over 6,000 products readily available, most of which have never been used before.
Reassurance No Cisco authentication. Backed by Cisco warranty and Cisco SMARTnet eligible. Same quality as new.
Tested and Certified Varies. Tested and certified to Cisco factory specifications. Firmware and hardware updates applied.

Cisco Refresh Remanufacturing Process

Cisco Refresh products are remanufactured to a standard that only Cisco can achieve. Each unit undergoes a rigorous and comprehensive ISO 9001/14001 certified remanufacturing and testing process. The end result is peace of mind, knowing that you are getting genuine Cisco performance, quality, support and value. Cisco Refresh is different because of the rigorous and proprietary 8-step remanufacturing process.

  1. Inspection: Each unit is subject to a thorough physical and visual inspection at every step of the process.
  2. Testing: A comprehensive set of diagnostic, functional and network traffic system tests are performed. Burn-in and/or thermal cycling are performed to ensure product integrity. All units must meet Cisco factory specifications.
  3. Repair: Units that fail any inspection or testing are repaired by replacing the faulty components and boards with genuine parts from Cisco’s Approved Vendors List. All repairs are made in compliance with Cisco specified engineering, quality and environmental standards. The repaired units are then subjected again to functional, network traffic system, burn-in and thermal cycling as applicable.
  4. Restore default configuration: The unit is decommissioned with all previous owner and configuration settings removed and returned to default settings. Previous owner information is also erased from the product.
  1. Upgrades: Each unit’s serial number is checked against our proprietary product engineering database to determine what firmware/hardware upgrades (Engineering Change Orders) are required. Most units undergo implementation of performance, quality, health and safety engineering change orders during the remanufacturing process.
  2. Software: A valid IOS software license is installed.
  3. Cleaning: Each unit is thoroughly cleaned and detailed. Old labels are removed and new labels applied. New fasteners and new panels are installed as appropriate. Casings are cleaned, touched up or repainted as applicable. The final unit is cosmetically similar to the equivalent new unit.
  4. Packaging: Units are carefully wrapped, placed in a new protective shipping box and sealed in preparation for delivery.

You choose new Cisco new products for their high performance, quality, support and value. When it comes to remanufactured Cisco equipment – why choose anything that isn’t Cisco Certified and remanufactured?

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