What we do

  • By tapping into global partners, we can source and supply authorised network solutions fast. Where others can't.
  • IT makes up as much as 20% of a company’s Scope 3 emissions.
  • Computer chip sales exceed $40bn, up 13.2% in just one year.
    New supply can no longer meet demand, which makes remanufactured technology an ideal solution.
  • Sustainable IT keeps existing technology running for longer.

What we do

Solving problems, saving money

Today, supply chains are stretched. It’s taking longer than ever to source robust network solutions. And ‘not possible’ has become a sector motto. We’re here to change that.

By tapping into our global partners, we can quickly source technology most others can’t see. And deliver in timeframes that others can’t match.

From day one, we’ll take a 360° view of your business and create solutions to meet your exact needs. It might be designing and building a network, optimising operations, implementing new and remanufactured technology – or all of these.

Either way, we’ll make your supply chains more resilient, your IT more sustainable, and your budgets stretch further.

What is remanufactured technology?

Not all remanufactured technology is created equal. Our authorised remanufactured technology goes beyond the industry standard.

It’s manufactured by the original equipment manufacturer (OEM), giving you the highest resilience and reliability of all sustainable IT products. Plus, the warranties and support you’d expect when buying new.

Solution design

Our experts are here to design and create solutions that suit your exact business requirements. Here are some of the ways we can help your business.
01

Professional Services

02

Advisory Support

03

Hardware supply

04

Vendors and network domains

05

Our full support ecosystem

  • Architecture Consultancy

    Pre-Sales Support
    Requirements Gathering
    Target Architecture
    Roadmap Planning
    Vendor & Provider Selection
  • Network Design

    High Level Design
    Low Level Design
    Implementation Planning
    Test Planning
    Migration Planning
  • Network Build

    Pre-Staged Configuration
    Integration with Live Environment
    Service Migration
    Testing (FAT, SAT and UAT)
    Optimisation
  • Operations

    Incident & Problem Management
    MAC (Moves, Adds and Changes) for Business as Usual
    Management and Monitoring
    Capacity Management
    Availability Management
    Patching and Upgrades

Advisory Support

For the past 12 years, we’ve advised organisations around the world on implementing more sustainable IT. We can help you reduce the environmental impact of your IT while increasing ROI, reducing risk, improving resilience and enhancing brand reputation.

How we work with you:

After an initial exploratory call, we’ll sit down to understand your goals, keeping both your IT and sustainability strategies in mind. Next, we’ll put the Three R’s to work:
  • Review

    We’ll take a look at your existing IT infrastructure and review the processes around your IT. We’ll help you to understand what you have, as well as provide a market valuation for assets you no longer need.
  • Recommend

    Next, we’ll make recommendations based on your goals and provide immediate solutions to get you started. We’ll also bring your team along on the journey, engaging with your CEO, IT Directors and Sustainability Professionals.
  • Report… and repeat

    We don’t provide answers and walk away. Yes, there will be quick wins, but meaningful change happens with consistent focus over time. So we’ll keep you on track, documenting your learnings and successes for stakeholders.

Hardware supply

We deliver network infrastructure solutions. All the hardware you need to keep your network resilient and running smoothly.
  • Managing supply chain shortages

    Our expertise and global reach means we can manage supply chain shortages and build resilience into your upgrades.
  • Anticipating your requirements

    We’re here to help you plan ahead for future equipment requirements. And deliver what you need, exactly when you need it.
  • Extending the life of your IT

    Our team will assess your infrastructure and offer solutions for extending the life of your existing technology. No compromise necessary.
  • Covering all bases

    We offer 360° solutions, but specialise in switches, firewalls, licences, configuration and staging, plus global inventory management. We source from Cisco, Cisco Refresh HPE and HPE Renew.
Our team delivers architecture consultancy, network design, build and operations, across the following network vendors and domains.
  • Network Vendors

    Cisco
    Juniper
    VMware
    Meraki
    Extreme
    HPE Aruba
  • Network Domains

    SD-WAN
    Campus LAN (Wired and Wireless)
    Data Centre LAN
    SDN
    Network Security
    Cloud Networking
Our eco-system includes partnerships with collaborators who can help us provide a whole range of support, from architecture through to operations.

Together we offer:

  • Hardware, software and subscription resale

  • Co-location services

  • Connectivity services

    Internet
    Ethernet
    xDSL
    LTE
  • Security services

    Pen testing
    Vulnerability scanning
    SIEM
    Incident response
  • Managed Services

01
02
03
04
05
  • Architecture Consultancy

    Pre-Sales Support
    Requirements Gathering
    Target Architecture
    Roadmap Planning
    Vendor & Provider Selection
  • Network Design

    High Level Design
    Low Level Design
    Implementation Planning
    Test Planning
    Migration Planning
  • Network Build

    Pre-Staged Configuration
    Integration with Live Environment
    Service Migration
    Testing (FAT, SAT and UAT)
    Optimisation
  • Operations

    Incident & Problem Management
    MAC (Moves, Adds and Changes) for Business as Usual
    Management and Monitoring
    Capacity Management
    Availability Management
    Patching and Upgrades

Advisory Support

For the past 12 years, we’ve advised organisations around the world on implementing more sustainable IT. We can help you reduce the environmental impact of your IT while increasing ROI, reducing risk, improving resilience and enhancing brand reputation.

How we work with you:

After an initial exploratory call, we’ll sit down to understand your goals, keeping both your IT and sustainability strategies in mind. Next, we’ll put the Three R’s to work:
  • Review

    We’ll take a look at your existing IT infrastructure and review the processes around your IT. We’ll help you to understand what you have, as well as provide a market valuation for assets you no longer need.
  • Recommend

    Next, we’ll make recommendations based on your goals and provide immediate solutions to get you started. We’ll also bring your team along on the journey, engaging with your CEO, IT Directors and Sustainability Professionals.
  • Report… and repeat

    We don’t provide answers and walk away. Yes, there will be quick wins, but meaningful change happens with consistent focus over time. So we’ll keep you on track, documenting your learnings and successes for stakeholders.

Hardware supply

We deliver network infrastructure solutions. All the hardware you need to keep your network resilient and running smoothly.
  • Managing supply chain shortages

    Our expertise and global reach means we can manage supply chain shortages and build resilience into your upgrades.
  • Anticipating your requirements

    We’re here to help you plan ahead for future equipment requirements. And deliver what you need, exactly when you need it.
  • Extending the life of your IT

    Our team will assess your infrastructure and offer solutions for extending the life of your existing technology. No compromise necessary.
  • Covering all bases

    We offer 360° solutions, but specialise in switches, firewalls, licences, configuration and staging, plus global inventory management. We source from Cisco, Cisco Refresh HPE and HPE Renew.
Our team delivers architecture consultancy, network design, build and operations, across the following network vendors and domains.
  • Network Vendors

    Cisco
    Juniper
    VMware
    Meraki
    Extreme
    HPE Aruba
  • Network Domains

    SD-WAN
    Campus LAN (Wired and Wireless)
    Data Centre LAN
    SDN
    Network Security
    Cloud Networking
Our eco-system includes partnerships with collaborators who can help us provide a whole range of support, from architecture through to operations.

Together we offer:

  • Hardware, software and subscription resale

  • Co-location services

  • Connectivity services

    Internet
    Ethernet
    xDSL
    LTE
  • Security services

    Pen testing
    Vulnerability scanning
    SIEM
    Incident response
  • Managed Services

Putting your plans into action

When your plans are in place and your goals are set, we’ll provide everything you need to reach them.
01

Configuration

02

Stock holding

03

Pre-Staging

04

Buyback options

05

Vendors and network domains

06

Software support

  • Stock holding

    To keep your business running smoothly, we can source, hold and deliver IT when you need it. Our visibility on global supply chains and relationships with the world’s largest vendors means we can buy stock in advance and hold it until you’re ready.
  • Pre-staging

    We understand you may want to explore network infrastructure before implementing it across your business. That’s why we offer facilities for you to test (either virtually or in-person) any network infrastructure you buy from us.
  • Buyback options

    Whatever you’re paying to dispose of your equipment, it’s too much. We’ll never charge you for decommissioning. Quite the opposite. Our partner Green Circle will take away your unwanted IT and write you a cheque.
    greencircleit.com
  • Decommissioning of your assets

    We offer a decommissioning service, providing you with the residual value of your equipment. We’ll wipe any data and redeploy or reuse your IT somewhere else. Further down the line, when the equipment reaches the end of its life, we’ll reuse and resell the components, or recycle what can’t be used.
  • Software support

    Aside from hardware, we also offer a range of software support services. And, if you wish, we can take care of your end of sale and end of life equipment too.
01
02
03
04
05
06

Configuration

Looking for help configuring your hardware? We pre-install software, so when your hardware arrives, you’re set up and ready to go.
See how we’ve helped Experio with network configuration over the last 5 years.

Stock holding

To keep your business running smoothly, we can source, hold and deliver IT when you need it. Our visibility on global supply chains and relationships with the world’s largest vendors means we can buy stock in advance and hold it until you’re ready.

Pre-staging

We understand you may want to explore network infrastructure before implementing it across your business. That’s why we offer facilities for you to test (either virtually or in-person) any network infrastructure you buy from us.

Buyback options

Whatever you’re paying to dispose of your equipment, it’s too much. We’ll never charge you for decommissioning. Quite the opposite. Our partner Green Circle will take away your unwanted IT and write you a cheque.
greencircleit.com

Decommissioning of your assets

We offer a decommissioning service, providing you with the residual value of your equipment. We’ll wipe any data and redeploy or reuse your IT somewhere else. Further down the line, when the equipment reaches the end of its life, we’ll reuse and resell the components, or recycle what can’t be used.

Software support

Aside from hardware, we also offer a range of software support services. And, if you wish, we can take care of your end of sale and end of life equipment too.

70%

of the average IT budget is spent on maintaining the status quo. We can help you free up more budget for transformation.

Looking for a Cisco license?

If you need a Cisco license, you can get one with us today. Fully authorised, easy to buy, and delivered at the best possible price.

It’s as easy as 1, 2,3

Ask us for a quote

Tell us what you’re looking for here. We’ll get back to you with a tailor made quote, and the best possible price.

Accept your quote

Accept or ask for any amends to your quote. Then you can either send us a purchase order, or let us know how you’d like to pay.

We’ll send your license

We’ll send your license to you. If you need any further support, we’re here to help.

A fresh take on remanufactured technology

Cisco Refresh is the name for our authorised remanufactured technology. Technology that’s trusted by over 40,000 customers in more than 80 countries worldwide.

As the original manufacturer, Cisco know their products better than anyone else and remanufacture them to the highest standards. All remanufacturing is carried out by Cisco authorised contract repair experts, using Cisco authorised parts, processes and standards.

So, whether you’re looking for collaboration, routing, switching, wireless or mobility products, you can be sure of the same standards as buying new.

Why Cisco Refresh?

01

Rigorous remanufacturing processes

All equipment comes from Cisco supply sources and is made with genuine Cisco parts. It’s tested and re-tested to ensure optimum quality.

02

Lower costs. Lower lead times

As Cisco Refresh uses existing materials, you can enjoy high quality Cisco hardware at a much lower cost. And with significantly reduced lead times.

03

Keep resources in use for longer

Deploying Cisco Refresh equipment is an effective way of keeping resources in use for longer. It helps to maximise the life of networking technology.

04

Helping your Net-Zero goals

Working towards Net-Zero goals? Remanufactured technology is one vital component of the circular economy and takes you one step closer.

05

Peace of mind

Only equipment passing Cisco’s rigorous remanufacturing process can be called Cisco Refresh and carry the same warranty and support as new equipment.
Find out more about Cisco Refresh

Remanufactured technology you can trust

Cisco Refresh gives you:
Identical warranties
Identical support (SMARTnet)
Identical software licensing
Identical finance package options
A 100% Cisco authorised product

Ready to try Cisco Refresh?

The Cisco Refresh Programme is designed to keep technology in use for longer. It includes the entire range of Cisco products (from approximately 6 months after introduction). Even end of sale products are available, allowing you to extend the life of your network.

Find out more today:

Read more about the Cisco Refresh Programme

Go Inside 

Cisco’s rigorous remanufacturing process

We need to educate, new doesn’t necessarily mean better – and we need to change behaviours to build a holistic view of how products are designed and operated. Only then can we understand how we’re impacting the planet today and mitigate our impact in the future.

Keri Gilder, CEO Colt Technology Services

Want to learn more about how remanufactured technology can support your business aims, sign up to our newsletter here.

UK

Lexicon House
Third Avenue
Poynton
Cheshire
SK12 1YL

+44 (0) 20 3435 5555

US

1010 Winding Creek Road
STE 180
Roseville
CA 95678

DK

Atletikvej 11C
9230 Svenstrup J
Denmark

+45 73 70 73 19

The rigorous and proprietary 8-step remanufacturing process for Cisco Refresh

1. Inspection

Each unit is subject to a thorough physical and visual inspection at every step of the process.

2. Testing

A comprehensive set of diagnostic, functional and network traffic system tests are performed. Burn-in and/or thermal cycling are performed to ensure product integrity. All units must meet Cisco factory specifications.

3. Repair

Units that fail any inspection or testing are repaired by replacing the faulty components and boards with genuine parts from Cisco’s Approved Vendors List. All repairs are made in compliance with Cisco specified engineering, quality and environmental standards. The repaired units are then subjected again to functional, network traffic system, burn-in and thermal cycling as applicable.

4. Restore default configuration

The unit is decommissioned with all previous owner and configuration settings removed and returned to default settings. Previous owner information is also erased from the product.

5. Upgrades

Each unit’s serial number is checked against our proprietary product engineering database to determine what firmware/hardware upgrades (Engineering Change Orders) are required. Most units undergo implementation of performance, quality, health and safety engineering change orders during the remanufacturing process.

6. Software

A valid IOS software license is installed, and new labels applied. 

7. Packaging

Units are carefully wrapped, placed in a new protective shipping box and sealed in preparation for delivery.

8. Cleaning

Each unit is thoroughly cleaned and detailed. Old labels are removed and new labels applied. New fasteners and new panels are installed as appropriate. Casings are cleaned, touched up or repainted as applicable. The final unit is cosmetically similar to the equivalent new unit.
Cistor Limited
Lexicon House
Third Avenue
Poynton
Cheshire
SK12 1YL

+44 (0)20 3435 5555
contact@cistor.com
Cistor US
1010 Winding Creek Road
STE 180
Roseville
CA 95678
contact@cistor.com
Cistor DK
Atletikvej 11C
9230 Svenstrup J
Denmark

+45 73 70 73 19
contact@cistor.com
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Copyright All Rights Reserved © 2022
Terms of UsePrivacy PolicySustainability
Copyright All Rights Reserved © 2021
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