This privacy policy sets out how Cistor uses and protects any information that you give when you use this website
Cistor is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Cistor may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 2021 and was last updated in October 2026 to describe our use of cookies.
What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
- Automated Information: Receives and can record information from your browser or your mobile device when you visit the Site or use the Apps or use certain other Services, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to operate and provide the Services.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file that a website places on your device. Cookies help a website understand how it is being used and remember your preferences.
Analytics cookies, only with your consent. The first time you visit our website we ask whether you accept analytics cookies. If you choose Accept, we use Google Analytics to understand how visitors use the site, for example which pages are viewed, how people arrive at the site and what type of device they use. Google Analytics sets cookies called _ga and _ga_ followed by an identifier, which last for up to two years. The information they collect is sent to Google, which may process it outside the UK and the European Economic Area. We use it for statistical analysis only, to improve our website, and we have set Google Analytics to keep this data for 14 months. Until you choose Accept, no analytics cookies are set and no Google Analytics code is loaded.
Measurement without cookies. We also use Vercel Web Analytics and Vercel Speed Insights to measure page views and website performance. These do not use cookies.
No advertising cookies. We do not use cookies for advertising or to track you across other websites.
Your choice. You can change your mind at any time using the “Cookie settings” link at the bottom of every page. Choosing Decline switches Google Analytics off and removes any analytics cookies already set. We remember your choice in your browser’s local storage rather than in a cookie, so that we do not need to ask you on every visit. Declining does not affect how the website works. You can also block or delete cookies in your browser settings.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:
You can choose to withdraw your consent to our processing of your information and your use of the Services at any time by closing your account through your account settings and then emailing GDPR@circularity-first.com to request that your personal information be deleted, except for information that we are required to retain.
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at GDPR@circularity-first.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998. If you would like a copy of the information held on you please write to: Circular First Ltd, Lexicon House, Third Avenue, Poynton, Cheshire, SK12 1YL, UK or email GDPR@circularity-first.com
If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.