The rigorous and proprietary 8-step remanufacturing process for Cisco Refresh
1. Inspection
Each unit is subject to a thorough physical and visual inspection at every step of the process.
2. Testing
A comprehensive set of diagnostic, functional and network traffic system tests are performed. Burn-in and/or thermal cycling are performed to ensure product integrity. All units must meet Cisco factory specifications.
3. Repair
Units that fail any inspection or testing are repaired by replacing the faulty components and boards with genuine parts from Cisco’s Approved Vendors List. All repairs are made in compliance with Cisco specified engineering, quality and environmental standards. The repaired units are then subjected again to functional, network traffic system, burn-in and thermal cycling as applicable.
4. Restore default configuration
The unit is decommissioned with all previous owner and configuration settings removed and returned to default settings. Previous owner information is also erased from the product.
5. Upgrades
Each unit’s serial number is checked against our proprietary product engineering database to determine what firmware/hardware upgrades (Engineering Change Orders) are required. Most units undergo implementation of performance, quality, health and safety engineering change orders during the remanufacturing process.
6. Software
A valid IOS software license is installed, and new labels applied.
7. Packaging
Units are carefully wrapped, placed in a new protective shipping box and sealed in preparation for delivery.
8. Cleaning
Each unit is thoroughly cleaned and detailed. Old labels are removed and new labels applied. New fasteners and new panels are installed as appropriate. Casings are cleaned, touched up or repainted as applicable. The final unit is cosmetically similar to the equivalent new unit.
